Privacy Policy

Welcome to Matana Facility Management Services (Matana FMS). This Privacy Policy outlines how we handle your data to ensure a secure and transparent experience when using our website (www.matanafms.com)

For any questions or concerns regarding our Privacy Policy, please contact us at info@matanafms.com.

1. Information We Collect

1.1 Personal Information

In the course of utilizing our Services, you may voluntarily provide personal information such as your name, email address, phone number, and physical address. This information is collected when you subscribe to our newsletter, fill out a contact form, register for an account, or engage in other interactive features of our website.

1.2 Automatically Collected Information

We employ cookies and similar technologies to automatically collect certain information about your device and how you interact with our Services. This may include but is not limited to your IP address, browser type, operating system, and other technical details.

1.3 Additional Information

To enhance your experience, we may also collect information about your preferences, interests, and demographic data. This information helps us tailor our Services to better meet your needs.

2. How We Use Your Information

We employ the information collected for various purposes, including:.

• Facilitating and maintaining the functionality of our Services.
• Personalizing your user experience on our website.
• Processing transactions and delivering the products or services you request.
• Sending you newsletters, marketing materials, and other communications that may be of interest.
• Responding to your inquiries and providing customer support

3. Information Sharing and Disclosure

We understand the importance of your privacy and limit the sharing of your personal information. However, there are circumstances under which we may disclose your information:

• With Your Consent: We may share your information if you have given us explicit consent to do so.
• Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to subpoenas or other lawful requests.
• Protecting Rights and Property: We may share information if we believe it is necessary to protect and defend our rights, property, or the safety of our users.
• Business Transitions: In connection with the sale, merger, or acquisition of all or part of our company, customer information may be one of the assets transferred.

4. Your Choices and Rights

4.1 Opt-Out

You have the right to opt out of receiving marketing communications from us. You can do so by contacting us directly at info@matanafms.com.

4.2 Access and Correction

You retain the right to access and correct your personal information. Should you wish to review or update your information, please contact us using the email address provided.

4.3 Deletion

You may request the deletion of your personal information, and we will comply unless retention is necessary for legal compliance, dispute resolution, or other legitimate purposes.

5. Data Security

We prioritize the security of the information we collect and implement reasonable measures to safeguard it from unauthorized access, disclosure, alteration, and destruction. However, it is important to note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Services are not directed at individuals under the age of 18. If you are a parent or guardian and believe we may have inadvertently collected information from your child, please contact us.

7. International Data Transfers

By using our Services, you consent to the transfer and storage of your information in Qatar. If you are accessing our Services from outside Qatar, please be aware that the laws governing data collection and use may differ from those in your jurisdiction.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

Matana Facility Management Services (Matana FMS)
Al Emadi Financial Square, Building 1, Floor 1, Office 7, P.O. Box 3264,
Doha, Qatar
Phone: +974 4141 9393
Email: info@matanafms.com

Thank you for entrusting Matana FMS with your information and being part of our community.